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三分钟掌握出差秘笈,职场新手变身商务达人

vivianlou翻译,vivianlou发布英文 ; 2012-07-12 12:34 阅读次 
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职场新手若想变身商务达人需掌握技巧。因公出差无疑是一个学习工作经验的绝好机会,但想要尽快学到实用的知识信息,职场上的你们还需要一些有益的建议与提示,尤其是初入职场的新手们。

尽管有一些公司会针对商务旅行(出差)进行具体的准则规定,然而大多数的员工都是依靠自己的摸索慢慢总结出出差的不同时期(出差前,进程中,结束后),哪些事该做,哪些事要注意避免。

如果你的职位不要求你出差,可是你又很想借此学习一些新技能、结实一些其他部门或地区的同事,那么就大胆的告诉你的主管吧。首先你要向主管表达清楚,你是如何的渴望出差带来的新机遇,如果可能的话,可以针对你目前正在参与的项目提出一两则要求,那就是最好不过的了,当然还要表达出公司满足这项要求后会得到怎样的好处。

要跟你的主管或者人事部门经理讨论公司商务旅行的相关事宜,比如说个人餐饮和交通的费用花销问题,和同事或者客户吃饭见面什么的,谁来付账,等等。

礼仪咨询公司莱特集团的董事辛西娅·莱特介绍说,如果没有硬性规定,就去问问那些出过差的同事们:要遵守哪些不成文的规定,正式会议有哪些注意事项,事后的社交活动是否正常,等等。除此之外,还要搞清楚对于着装有哪些特殊要求,要知道,你可是在和同事和客户一起出差,所以别穿的过分随意,人字拖就算了吧,还要注意形象不要大汗淋漓的,最好是选择一些看起来轻松自在的商务休闲装。

如果你还想延长几天自己去旅行,那么一定要确保在作出任何安排之前完成与主管的调度协商。之后你可能需要换一家酒店,并自己支付剩下的旅行部分费用。

接下来,做一些准备。取得一分完整的出差日程表,弄清楚一切相关人员的姓名、头衔和一切尽可能多的信息,这些人包括你的同事,客户以及其他你可能会遇到的人。如果是去国外出差的话,一定要事先了解清楚该地区的风俗习惯,比如该国人民是如何做自我介绍的,这样一来你就不会无意中冒犯到别人了。

当巴黎欧莱雅美国分公司的乔从纽约去巴黎出差时,他事先便知道跟人打招呼要亲吻对方两边脸颊,并且也已经充分准备好了参加团体正餐。“你将要加入的那个团队准备好了一场饕餮盛大的晚宴,身处其中你可以自由结交所有的同事,这总是十分令人期待的。”26岁的市场部经理乔这样说道。

还要弄清楚和钱有关的事宜,滥用公款可是一个相当低级的愚蠢错误。通常,包括机票、宾馆和汽车等旅行交通费用都是可以报销的。餐饮费用通常也都是由公司买单,但你也不能因此就随心所欲的点单。有些老板是要求每日上交单据的,即了解你每天的餐饮花销情况。如果你跟着一个上级或高层一起出去用餐或叫计程车,很可能那个人就会主动买单了。

“为成功最好准备”的礼仪专家兼作者杰奎琳·惠特摩尔告诉大家,带客户出去的时候,最好点一些中等价位的食物,千万不要过量饮酒。她还说,如果你想要多花点钱招待客户以便一举做成生意,那么一定要事先汇报上级并且得到批准。

为了避免出差时可能发生的一切花费麻烦,犹他州SkullCandy耳机生产商帕克城的营销经理伊万·米勒提醒大家,一定要把个人信用卡和公司信用卡都带上。举个例子,当29岁的伊万·米勒去明尼阿波利斯出差时,他可能会抽出时间与当地的大学同学一起喝喝咖啡聊聊天,这个时候他就应该使用自己的个人信用卡付账。另一方面,如果米勒是在贸易展会上请客户或同事用餐,那么这时候就应该使用公司的信用卡买单。

和上级或同事一起出差时,要注意好时间的把握。飞机和火车上可不是最适合漫长仔细的职业谈话的场所。还有,不要过多的讨论自己的个人生活。要时刻谨记,你是在因公出差,而不是在单纯的旅游放松。

职场新手若想变身商务达人需掌握技巧。因公出差无疑是一个学习工作经验的绝好机会,但想要尽快学到实用的知识信息,职场上的你们还需要一些有益的建议与提示,尤其是初入职场的新手们。

尽管有一些公司会针对商务旅行(出差)进行具体的准则规定,然而大多数的员工都是依靠自己的摸索慢慢总结出出差的不同时期(出差前,进程中,结束后),哪些事该做,哪些事要注意避免。

如果你的职位不要求你出差,可是你又很想借此学习一些新技能、结实一些其他部门或地区的同事,那么就大胆的告诉你的主管吧。首先你要向主管表达清楚,你是如何的渴望出差带来的新机遇,如果可能的话,可以针对你目前正在参与的项目提出一两则要求,那就是最好不过的了,当然还要表达出公司满足这项要求后会得到怎样的好处。

要跟你的主管或者人事部门经理讨论公司商务旅行的相关事宜,比如说个人餐饮和交通的费用花销问题,和同事或者客户吃饭见面什么的,谁来付账,等等。

礼仪咨询公司莱特集团的董事辛西娅·莱特介绍说,如果没有硬性规定,就去问问那些出过差的同事们:要遵守哪些不成文的规定,正式会议有哪些注意事项,事后的社交活动是否正常,等等。除此之外,还要搞清楚对于着装有哪些特殊要求,要知道,你可是在和同事和客户一起出差,所以别穿的过分随意,人字拖就算了吧,还要注意形象不要大汗淋漓的,最好是选择一些看起来轻松自在的商务休闲装。

如果你还想延长几天自己去旅行,那么一定要确保在作出任何安排之前完成与主管的调度协商。之后你可能需要换一家酒店,并自己支付剩下的旅行部分费用。

接下来,做一些准备。取得一分完整的出差日程表,弄清楚一切相关人员的姓名、头衔和一切尽可能多的信息,这些人包括你的同事,客户以及其他你可能会遇到的人。如果是去国外出差的话,一定要事先了解清楚该地区的风俗习惯,比如该国人民是如何做自我介绍的,这样一来你就不会无意中冒犯到别人了。

当巴黎欧莱雅美国分公司的乔从纽约去巴黎出差时,他事先便知道跟人打招呼要亲吻对方两边脸颊,并且也已经充分准备好了参加团体正餐。“你将要加入的那个团队准备好了一场饕餮盛大的晚宴,身处其中你可以自由结交所有的同事,这总是十分令人期待的。”26岁的市场部经理乔这样说道。

还要弄清楚和钱有关的事宜,滥用公款可是一个相当低级的愚蠢错误。通常,包括机票、宾馆和汽车等旅行交通费用都是可以报销的。餐饮费用通常也都是由公司买单,但你也不能因此就随心所欲的点单。有些老板是要求每日上交单据的,即了解你每天的餐饮花销情况。如果你跟着一个上级或高层一起出去用餐或叫计程车,很可能那个人就会主动买单了。

“为成功最好准备”的礼仪专家兼作者杰奎琳·惠特摩尔告诉大家,带客户出去的时候,最好点一些中等价位的食物,千万不要过量饮酒。她还说,如果你想要多花点钱招待客户以便一举做成生意,那么一定要事先汇报上级并且得到批准。

为了避免出差时可能发生的一切花费麻烦,犹他州SkullCandy耳机生产商帕克城的营销经理伊万·米勒提醒大家,一定要把个人信用卡和公司信用卡都带上。举个例子,当29岁的伊万·米勒去明尼阿波利斯出差时,他可能会抽出时间与当地的大学同学一起喝喝咖啡聊聊天,这个时候他就应该使用自己的个人信用卡付账。另一方面,如果米勒是在贸易展会上请客户或同事用餐,那么这时候就应该使用公司的信用卡买单。

和上级或同事一起出差时,要注意好时间的把握。飞机和火车上可不是最适合漫长仔细的职业谈话的场所。还有,不要过多的讨论自己的个人生活。要时刻谨记,你是在因公出差,而不是在单纯的旅游放松。

Traveling for work can be a great learning experience, but it takes some navigating, especially early in your career.

While some companies may have specific rules governing work-related travel, many employees are left on their own to figure out the do's and don'ts before, during and after a trip.

If your position doesn't require travel, but it's something you'd like to do in order to learn new skills or meet co-workers in other locations, talk to your manager. Specify that you're open to travel opportunities and, if possible, suggest a travel request for a project you're working on. Be sure to explain how the company would benefit from the expense.

Meet with your manager or human resources to discuss the company's policy on travel, spending rules for your individual meals and transportation, and who should pick up the tab when dining with co-workers or clients.

If there are no formal rules, ask colleagues who have traveled what the unwritten rules are, how formal meetings are and if it's typical to socialize afterward, says Cynthia Lett, director of etiquette consulting firm Lett Group. Also find out about the dress code. Keep in mind that you may be traveling with co-workers, so forgo the flips-flops and sweats on the plane and opt for a business-casual look.

If you would like to tack on a few vacation days to your travel, make sure to run it by your manager before scheduling anything. You may need to switch hotels or pay a non-corporate rate for the leisure part of your trip.

Next, do some homework. Get a full agenda of any events and find out the names, titles, and any relevant information of colleagues, clients or others you are meeting with. If traveling abroad, research any customs of the country or region, such as how to properly introduce yourself, so you don't inadvertently insult anyone.

When Joe Aphinyanaphongs travels to Paris from New York for his employer, L'Oréal USA, he knows to greet people by kissing on both cheeks, and he is ready to partake in group dinners. "It's always expected that the team that is greeting will host a really great dinner where you can meet your colleagues on a personal level," the 26-year-old marketing manager says.

Also find out about expenses. It's a rookie mistake to abuse your company's expense account. Typically, travel and transportation, including airfare, hotel stays and a car rental, can be expensed. Meals usually also can be put on the company's tab, but be mindful of what you order. Some employers have a per diem, a specific amount you are given daily for meals. If you're traveling with a superior and going out to dinner or traveling by taxi, that person will likely pick up the tab.

When taking out clients, order an entree in the middle price range and don't overdo it with drinks, says Jacqueline Whitmore, an etiquette expert and author of "Poised for Success." If you want to spend a bit more to impress a client and close a deal, ask for permission beforehand, she says.

To avoid any expensing problems when traveling for work, Evan Miller, a marketing manager in Park City, Utah, for headphone maker SkullCandy, makes sure he has both a personal and corporate credit card with him. For instance, when the 29-year-old travels to Minneapolis he may have time to grab coffee with college friends—and that's charged to his personal card. On the other hand, if Mr. Miller is at a trade show and needs to grab food for his colleagues, he'll charge that to his corporate card, he says.

When traveling with a superior or colleague, be mindful of the person's time. A plane or train may not be the best place for a lengthy career-advice session. But it's also not appropriate to be overly chatty about your personal life. Remember that you are traveling but you're not off duty.


关键字: 出差 旅行 花费
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